eM™ Products

Application Software Product Support

We offer a wide range of business and technology support plans and options to ensure you receive the right help you need, when you need it.

Our packaged application software support plans typically consist of the following key features, each of which can be custom tailored to meet the specifics of your business and technology environment:

• Application Software Corrective Maintenance
  • Application Support Help Desk
  • Remote Application Support and Management
  • On-Site Field Application Support

Additional support plan features available include:

• Ongoing Technology Management and Support
• Preventative Maintenance
• Site Diagnostics and Assessments
• Technology Planning & Recommendations
• Technology Procurement
• Staff Augmentation / Outsourcing

Due to the diversity of plans and options available, please contact an Assist One Sales Representative using the contact information provided below so that we can determine the best application support plan for your organization.

†ASSIST ONE HIPAA POSITION STATEMENT

Obtaining Assist One Services
To learn more or to obtain an Assist One service for your organization, please contact us or use our online contact request feature.